Ammattimaiset arvostelut

Private Internet Access arvio 2022

Tim Mocan
Tim Mocan
Julkaistu: 29. syyskuussa 2022

Private Internet Access arvostelu: Asiantuntijan tiivistelmä

Private Internet Access (PIA) is one of the fastest and most user-friendly VPNs on the market, and it also comes with some of the strongest security and privacy features out there, including a no-logs policy that has been independently audited and also proven true in court documents, and fully open-source apps.

In addition, PIA also offers more extra features than most other VPNs, including:

  • Split-tunneling — Allows you to choose which apps use the VPN and which apps bypass it, and which IP addresses bypass the VPN.
  • PIA MACE — A really good ad blocker that gets rid of ads and protects you from malicious sites.
  • Obfuscation — Makes VPN traffic look like regular internet traffic, allowing people in restrictive countries to circumvent restrictions.
  • RAM-only servers — Only saves data to the RAM, which provides better security since all data is wiped after every server reboot.
  • Dedicated IP addresses — Allows you to get an IP address that only you can use.
  • Full leak protection — The VPN apps provide protection against IPv6, DNS, and WebRTC leaks.
  • P2P support — PIA allows torrenting across all of its servers.
  • And more…

PIA is a good VPN for streaming and gaming, and it’s also one of my top choices for torrenting — it works with all top P2P apps, allows port forwarding, and even has a SOCKS5 server. Plus, PIA works in countries that restrict access to the internet, like China.

However, there are a few issues that prevent PIA from being the very best VPN in 2022 — it doesn’t publish its total number of servers (I don’t like the lack of transparency), and its live chat is not very helpful.

But, overall, PIA is one of the top VPNs out there. It’s secure, it’s easy to use across all apps and platforms, and it also allows for 10 simultaneous connections on one account (unlike most VPNs that only allow for 5-7 simultaneous connections).

Private Internet Access has 1-month, 1-year, and 3-year payment plans (the 3-year plan often comes with additional months for free). All plans are covered by a 30-day money-back guarantee.

🏅 Overall Rank Sijalla 2 kaikkiaan 78 VPN-palvelut
🌍 Number of Servers Unknown
📱 Number of Devices 10
💸 Starting Price 2,19 $ per month
🎁 Free Plan No
💰 Money-Back Guarantee 30 days

30 Days Risk-Free — Get Private Internet Access Now

Private Internet Access Full Review

Private Internet Access Full Review

I spent a couple of weeks testing and researching Private Internet Access (PIA) to see whether or not it’s actually one of the top VPNs out there.

PIA has excellent security features, is very intuitive and user-friendly, and it maintains fast speeds across all servers.

PIA had excellent speeds in my speed tests, which allowed me to stream content in HD without any buffering (even while connected to distant servers), download torrent files quickly, and browse the web without interruptions.

Private Internet Access-kuponki - 82% alennus syyskuussa 2022 ajan
Toimi nyt ja säästä 82%

Private Internet Access Features

PIA comes with all of the standard security features, like:

  • Multiple encryption options. PIA offers 256-bit AES encryption and 128-bit AES encryption. 256-bit AES is more secure, but 128-bit AES has slightly faster speeds (it was 4-5% faster in my tests).
  • No-logs policy. PIA doesn’t track, store, or log any browsing data, and this has been repeatedly proven to be true in court (unlike most other VPNs that have not been legally tested).
  • Kill switch. This feature protects you from possible data leaks by shutting down your internet access if your VPN connection drops.

I like that PIA has a built-in kill switch on its iOS app (many VPNs don’t have a kill switch on iOS), and there’s an Advanced Kill Switch option on Windows and Mac, which disables internet access if you’re not connected to a VPN server — I tested this by trying to access the internet without being connected to PIA’s servers, and it successfully prevented me from doing that. I like this flexibility, as it prevents you from accidentally accessing the web without securing your connection with the VPN first. Top competitors like ExpressVPN don’t provide such flexibility via their kill switches — and ProtonVPN has something similar, but only on Windows.

I also think it’s great that PIA’s servers run on RAM memory. This means PIA doesn’t store any data on a hard drive, and all of the data on the server is erased when the server is rebooted. What’s more, the provider uses perfect forward secrecy, which changes the encryption key for each VPN connection so that hackers can’t endanger user data by compromising past or future encryption keys.

Plus, I like how you get complete protection against DNS, IPv6, and WebRTC leaks — some top VPNs like VyprVPN and PrivateVPN only protect you against certain types of leaks). I ran leak tests while connected to servers in 15+ countries, and the VPN never leaked my data. I also like how PIA provides convenience by allowing you to perform IPv6 and DNS leak tests on its site — the tests are accurate, but the results are less detailed than what you get with third-party leak test tools.

Private Internet Access Features

PIA offers 3 protocols: OpenVPN (TCP and UDP), WireGuard, and IKEv2/IPSec (only available on the iOS app). I’m really happy PIA includes WireGuard because it’s very secure, and in my tests WireGuard provided faster speeds than OpenVPN and IKEv2/IPSec (competitors like PrivateVPN don’t support WireGuard).

Android iOS Windows macOS Linux

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Private Internet Access Features

PIA’s split-tunneling feature is better than most other VPNs’ split-tunneling functions, as it lets you choose which apps use or don’t use the VPN, and which IP addresses bypass the VPN. Split-tunneling is available on Android, Windows, macOS, and Linux. It’s not available on iOS, but most VPNs don’t have split-tunneling on that platform — TunnelBear is one of the only ones that do. But I think it’s really great that you get this feature on macOS, as only very few VPNs (like ExpressVPN) have split-tunneling on that device.

The desktop apps let you select which apps use or don’t use the VPN connection, and which website IP addresses bypass the VPN tunnel, while the Android app only lets you split-tunnel apps. That’s still better than top competitors like ExpressVPN, which only let you split-tunnel app traffic across all platforms.

During my tests, PIA’s split-tunneling worked perfectly. I tested split-tunneling while I downloaded files — I routed all of my P2P activity through the VPN and excluded my bank’s IP address (most banks don’t allow VPN traffic). This allowed me to have faster download speeds, and I could still access my bank account.

Overall, PIA’s split-tunneling function works great, it lets you redirect both apps and website IP addresses, and I really like that it’s also available on macOS.

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PIA MACE (Ad Blocker)

Private Internet Access FeaturesPIA MACE is an ad blocker that’s really good at blocking ads, ad trackers, and malicious websites. It’s also the best VPN ad blocker in 2022.

The ad blocker is available on Windows, macOS, and Linux, and you can also get it on Android if you install the .apk version of the Android app (you won’t get PIA MACE if you download the app from the Google Play Store). The feature doesn’t work on iOS, but I like how the provider’s iOS app conveniently redirects you from the settings tab to your iOS Safari settings to enable Safari’s ad blocker.

I tested PIA MACE by visiting ad-heavy media outlets and social media pages, and PIA MACE prevented all ads from loading on the sites. And because there were no more ads on these sites, web pages loaded much faster than usual. I also tested the feature’s malware detection — I tried to visit known suspicious HTTP websites and the tool blocked all of them.

PIA MACE is very similar to ProtonVPN’s NetShield tool, but it’s slightly better because, unlike NetShield, it doesn’t check trackers against a list before stopping them — so it blocks ads a little faster, which provides better web page load times. Also, PIA MACE is better than CyberGhost VPN’s ad blocker (it doesn’t block all ads on a web page) and ExpressVPN’s Threat Manager, which only blocks malicious sites and trackers but doesn’t get rid of ads.

Overall, I think PIA MACE is an excellent VPN ad blocker, as it gets rid of annoying ads and protects you from shady websites.

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Traffic Obfuscation

Private Internet Access FeaturesPIA offers obfuscation through the Shadowsocks protocol (an open-source encrypted proxy), which hides your VPN traffic from third parties. When you use this feature, your traffic first goes through the Shadowsocks server, which obfuscates it, before reaching the VPN server. This masks your VPN connection and makes it appear like you’re using the internet without a VPN, which is what allows you to overcome geo-blocks and VPN blocks. The obfuscation feature is available on Android, Windows, macOS, and Linux.

This tool is great for bypassing online firewalls in countries that place heavy censorship on the internet. It’s also good for hiding your VPN connection from your ISP in case you want more privacy. Plus, the feature works really well — PIA is actually #2 on our list of the best VPNs for bypassing censorship in 2022.

Using PIA’s obfuscation tool is pretty simple — you only need to access the Multi-Hop tab, enable it, and pick the Shadowsocks server you want to use. It won’t take you more than 10 seconds to turn it on.

However, using obfuscation will slow down your VPN speeds a bit because an extra layer of encryption is added to the connection. While using obfuscation, my speeds were 10–13% slower on average than without this feature enabled. This isn’t too bad, but it could cause some minor lag or buffering. On the plus side, PIA lets you pick from Shadowsocks servers in 5+ countries in North America, Europe, the Middle East, Asia (you might find a nearby server to minimize the slowdown), and also has a quick-connect setting that picks the fastest Shadowsocks server for your location.

While I really like PIA’s obfuscation feature, I think ExpressVPN does it better — its proprietary Lightway protocol (which is very secure and fast) automatically provides obfuscation on all of its 3,000+ servers that are located in 90+ countries, which is much more convenient and user-friendly because you don’t need to enable any settings. Plus, you can get obfuscation on local and nearby servers, which significantly minimizes the speed loss. And obfuscation is also available on iOS.

Overall, PIA’s obfuscation feature is good for bypassing internet firewalls and masking your VPN connection from your ISP.

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Smart DNS

PIA provides access to a smart DNS tool, which is included with every subscription. This is a streaming feature that allows you to access streaming platforms on devices that don’t natively support VPN apps, such as some smart TVs, Roku devices, gaming consoles like Xbox and PlayStation, and more. Please remember that the smart DNS won’t change your IP address and encrypt your traffic — so it can’t provide privacy or prevent bandwidth throttling, but it will be much faster than a VPN.

You need to perform a manual setup to use the smart DNS feature, but I like how the provider has easy-to-follow tutorials that show you what you need to do. I used the PlayStation 4 tutorial and was able to configure the smart DNS tool on my gaming console in just 5–7 minutes.

PIA doesn’t mention which sites the smart DNS can access, and the support reps weren’t able to provide me with that information either. But my colleagues in the US and UK tested the smart DNS on their devices, and they told me it can access top sites like Netflix US and UK, BBC iPlayer, ITV, Hulu, and Amazon Prime US.

Overall, PIA’s smart DNS feature is easy to set up and good for accessing popular streaming sites on devices that don’t support VPNs. While it doesn’t provide privacy, it’s significantly faster than a VPN.

Dedicated IP Addresses

Private Internet Access Features

PIA provides access to dedicated IP addresses (which are only assigned to you) for a small additional cost. There are dedicated IP addresses for 5 countries, including the US, the UK, Canada, Australia, and Germany.

Dedicated IP addresses are useful for avoiding reCAPTCHAs, which are quick tests you need to perform to access certain sites to prove you are human, and not a bot (sites often flag shared VPN IPs as suspicious because tons of people are using one IP at the same time). When using PIA’s shared IP addresses, I encountered reCAPTCHAs 20–30% of the time on Google — but I never saw any when I used a dedicated IP address.

Also, with a dedicated IP address, bank sites are less likely to block your VPN connection (they usually automatically block shared VPN IP addresses). PIA doesn’t have dedicated Romanian IPs, so I couldn’t test this, but my colleague in the US said he had no problem accessing his local bank using a dedicated US IP address.

And I also really like how PIA designed its dedicated IPs to provide better privacy — it uses a token-based system to authenticate ownership of a dedicated IP address, so it never knows which user account the dedicated IP is associated with.

Top competitors like ExpressVPN and ProtonVPN don’t provide access to dedicated IP addresses. CyberGhost VPN also has dedicated IPs in similar locations, for a similar price, and using the same token-based system, while PrivateVPN provides free access to dedicated IPs on certain servers (but they’re dynamic, so you get a different dedicated IP every time you connect to a server).

Overall, PIA’s dedicated IP addresses work really well, provide very good privacy (PIA doesn’t know which dedicated IP you’re assigned), and are also affordable.

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Identity Guard

Private Internet Access FeaturesIdentity Guard is a good data breach monitoring tool that’s easy to use that works really well. This feature lets you check if your email (or any other personal information) has been compromised in a data breach, and it will send you an alert if anything gets leaked in a new breach.

I tested Identity Guard with an old email and found that my account had been breached in 9 different data breaches. The results included the company that suffered the breach, a brief summary of the breach, and my personal information that was exposed (email address, passwords, names, date of birth, etc.).

Identity Guard is similar to CyberGhost VPN’s My ID Guard feature, though I think My ID Guard is slightly better because it also lets you check if your password has been compromised, and it provides access to a password generator if you need to change your credentials as well.

There’s also an email leak test on PIA’s website, which tells you if your email provider leaks your IP address to your email recipients — you just need to email an address PIA provides you with, and the leak test tool will display the results. The tool works well (though it takes a few minutes to display the results), but I honestly think it’s not as good as the Identity Guard feature.

Overall, Identity Guard is a good way to check if your email has been involved in a data breach, and you can set up alerts to receive an email notification if your email is ever leaked.

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Tor Support

Private Internet Access FeaturesPIA supports Tor (The Onion Router) over VPN on all of its servers, allowing you to browse .onion sites with an extra layer of security. Although the Tor network is already very secure, using Tor over VPN prevents other Tor users from finding out your real IP address (if your IP address gets leaked, other Tor users will see the VPN’s IP address, and not your actual one).

Using PIA’s Tor over VPN feature is very simple — just connect to any PIA server and then begin using the Tor browser (it’s free to download).

But keep in mind that Tor over VPN connections are very slow (in general) — because the Tor network encrypts your traffic multiple times and adding a VPN connection makes it even slower. In my tests, websites took up to 20 seconds to load and my connection speeds were reduced by 75% when compared to my internet speed without a VPN.

PIA has good Tor support, but I slightly prefer ProtonVPN’s Tor over VPN feature and AstrillVPN’s Onion over VPN feature — both of these VPNs allow you to browse the Tor network with Opera, Chrome, and Firefox rather than the Tor browser.

But overall, PIA’s Tor support is very easy to use, it works on any server, and it provides an extra layer of protection for users who visit .onion sites on a regular basis.

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Private Internet Access Privacy & Security

PIA has a strict no-logs policy — it doesn’t track your IP addresses or your online activity (files you download or websites you visit). Its Privacy Policy states that PIA only stores the data that all VPN services store, including your email address (to communicate with you), payment data (to process refunds), and state and ZIP code data (for fraud detection, payment processes, and to ensure compliance with statutory tax obligations).

PIA’s no-logs policy has been independently audited and proven true, just like other top VPNs, such as ExpressVPN, ProtonVPN, and CyberGhost VPN. The no-logs policy underwent an independent audit in 2022 by a very large cybersecurity firm. The audit’s results confirmed that the provider’s no-logs claims are true.

What’s more, its no-logs policy has been proven in court (multiple times). For example, PIA couldn’t comply with a subpoena in a 2015 case about a cyber attack on a media house and in a 2016 case about a bomb threat, as it didn’t have any user data it could share with the authorities.

In addition, PIA publishes regular transparency reports (like ProtonVPN and CyberGhost VPN) that detail exactly what requests it’s received and how many times it’s complied with an authority’s request for user data.
Private Internet Access Privacy & Security

This is one of the only VPNs out there that has open-source apps, meaning anyone can inspect the code for security vulnerabilities. That said, very few people have the technical expertise to actually study the code, so I’d really like to see PIA’s apps undergo independent security audits to prove they are safe to use — ProtonVPN also has open-source apps, but they have all passed independent audits.

PIA is headquartered in the US, which is part of the 5/9/14 Eyes Alliances (a group of countries that share intelligence data). But since PIA doesn’t keep any logs, it wouldn’t have any user information to hand over if the US government requested it.

Overall, PIA is one of the most transparent VPNs out there — it has a strong no-logs policy, which has been independently audited and tested in court on multiple occasions, it publishes regular transparency reports, and all of its software is fully open-source.

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Private Internet Access Speed & Performance

I ran speed tests by connecting to a server in all 80+ countries where PIA has a server, and on average, I experienced a 67% speed decrease. But I’m from Romania, which has some of the fastest internet speeds in the world, so this speed loss was not as harsh as it looks — I was still able to stream content, download files, and browse the internet at very fast speeds. I asked my colleague in the US to also run speed tests and he reported that his speed loss was an average of 25%, which is better than most other VPNs.

PIA’s very fast speeds don’t come as a surprise, considering that this VPN is ranked #2 on our list of the fastest VPNs in 2022.

I first ran a speed test without being connected to a PIA server to get a baseline for my speeds:

Private Internet Access Speed & Performance

Next, I used PIA’s auto-connect option to connect to the fastest server (and I was instantly connected to a server in Romania). My download speed decreased by 53%, which is a significant drop, but I was able to browse the internet and watch content in HD on Netflix with virtually no delay.

Private Internet Access Speed & Performance

Then, I tested a VPN server in the US. The download speed was 75% slower than my speed without a VPN, and it took 2–3 seconds for Netflix TV shows and movies to load. However, once the shows began, they streamed uninterrupted. And the torrent speeds were significantly better than the streaming speeds — I downloaded a 20 GB torrent in 24 minutes, which is really fast.

Private Internet Access Speed & Performance

When I tested a server in New Zealand (one of the most distant servers from my location), I was surprised that my download speed was similar to the US server. Websites took 1–2 seconds to load, and streaming content on Netflix took up to 3 seconds to load (which was about the same as on US servers) and I didn’t experience any buffering. I was even able to play online games with no lag.

Private Internet Access Speed & Performance

Since Romania has very fast internet speeds, it’s not fair to compare my results with what people from other countries see. So I asked my colleague in the US to run some speed tests, too.

My colleague in the US first ran a speed test without being connected to a PIA server.

Private Internet Access Speed & Performance

Then, he connected to a PIA server using the auto-connect feature. Although he’s located in the New York region, he was automatically connected to the best server (San Diego) — on the other side of the country. His speed loss was only 6%, and he reported no difference in his online activities.

Private Internet Access Speed & Performance

Next, he connected to a server in Spain. While his download speed was reduced by 33%, he said websites took less than 2 seconds to load, streaming content started almost instantly, and files downloaded without any noticeable slowdown. Also, he was able to play online video games without any lag.

Private Internet Access Speed & Performance

Finally, my colleague connected to a server in Australia, which is one of the furthest locations from his location. While his ping was really high, his download speed was actually better than the connection in Spain (a decrease of just 15%, which is pretty remarkable) — websites only took a couple of seconds to load, and TV shows and videos began almost immediately.

Private Internet Access Speed & Performance

Overall, PIA maintains blazing-fast speeds on local servers and has very good speeds on distant servers. During our tests, both me and my colleague were able to watch Netflix and other streaming services content in HD without experiencing buffering, download files with really fast speeds, and play online games with no lag.

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Private Internet Access Servers & IP Addresses

PIA has servers in 80+ countries. While other VPNs have servers in more countries (both CyberGhost VPN and ExpressVPN have servers in 90+ countries), PIA still has a server located in nearly every region of the world, allowing you to connect to a close server no matter where you’re located.

In addition, this is also one of the only VPNs on the market that has a server in every US state — this helps you access your bank account, circumvent sports blackouts, and watch local news from your home state when you travel in the US. Plus, I also like how, for some countries, there are servers in individual cities — this is helpful if you need an IP address from a specific city or if you want to connect to a server that’s closer to you to get faster speeds (for example, if you’re in Europe, you can use a US server on the East Coast, which is faster than a server on the West Coast).

But it’s a shame that PIA doesn’t publish how many servers it has worldwide. I asked the support reps about this, and they told me the provider keeps adding and retiring IP addresses, which makes it difficult to provide an accurate number. But this reason isn’t good enough for me — most top VPNs (like ExpressVPN, ProtonVPN, and CyberGhost VPN) make their total server count public, so I’d really like to see PIA do this in the near future as well.

On the plus side, I really like that you can see the server ping (how long it takes for your device to communicate with the VPN server), as this metric helps you find and connect to the fastest servers. It’s also great that PIA color-codes the server ping (green = good ping, while orange = bad ping), so that you instantly know which server to connect to. In my tests, I always had faster speeds when using the servers with the lowest (green) ping.

Geo-located servers are also available in 40+ countries — these are servers that provide you with an IP address from the location you connect to, but are located in a different country. PIA provides access to geo-located servers, so that users can get IP addresses from countries where hosting physical VPN servers is not doable due to restrictive governments or poor internet infrastructure. I really like that the provider is transparent about the use of geo-located servers, as they are visibly marked inside the VPN app.

PIA supports streaming on dedicated servers in 5+ countries — the US, the UK, Japan, Italy, Sweden, Finland, and Denmark. These servers refresh their IP addresses more often, so it’s more difficult for streaming sites to block them. My colleague in the US tested the US streaming servers and told me he was able to access popular platforms like Netflix US and Hulu with them, but he also said he wasn’t able to access the same sites using regular US servers. I honestly like ExpressVPN more, as it allows streaming across all 3,000+ of its servers.

Torrenting is allowed across all servers, which makes it easy to use a nearby server for fast downloads — I’m really happy about this because some competitors (like ProtonVPN and CactusVPN) only allow P2P traffic on certain servers.

PIA also offers dedicated IP addresses for a small additional cost. Dedicated IPs are useful because they reduce the risk of being blacklisted by banks and streaming sites. PIA has dedicated IPs for 5 locations, including the US, the UK, Australia, Canada, and Germany.

Overall, PIA has a really good server network — it has servers all over the world (including a server in every US state), it displays the server ping, all of its servers are P2P-friendly, and it even offers dedicated IP addresses.

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Private Internet Access Streaming Support

Private Internet Access Streaming Support

PIA is one of the best VPNs for streaming out there, as it consistently works with 30+ streaming services (including both well-known and smaller platforms). Streaming is supported on dedicated servers in 5+ countries, including the US, the UK, Japan, Finland, Sweden, Denmark, and Italy. I like the variety, but I think ExpressVPN has much better streaming support, as it supports streaming on all of its servers (which are located in 90+ countries) and works with 65+ steaming apps.

The provider has great Netflix support, as it works with 5+ Netflix libraries, including Netflix US, Netflix UK, and Netflix Japan. My colleagues in the US and the UK tested PIA with Netflix while traveling abroad, and they had no problem accessing their home libraries. That said, I like ExpressVPN more, as it’s the best Netflix VPN on the market since it can access 10+ Netflix libraries.

In addition to Netflix, PIA also works with other popular streaming platforms, such as Hulu, Amazon Prime, Disney+, and BBC iPlayer. It can also access smaller streaming services, like Ruutu, YLE, FranceTV, and tv4play. I’m happy that the provider lists all the streaming platforms it works with in a support article because it provides you with a fast way to find out if the VPN can access a particular site.

Private Internet Access Streaming Support

I also like how there’s a smart DNS, so that you can access streaming sites on devices that don’t support VPN apps, like gaming consoles or some smart TVs — some top competitors, like ProtonVPN, don’t come with a smart DNS.

Overall, PIA provides a very good streaming experience — it consistently works with Netflix and can access 5+ Netflix libraries, it’s compatible with 30+ streaming platforms, and it even has a smart DNS (including popular sites like Disney+ and BBC iPlayer).

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Private Internet Access Bypassing Censorship

PIA uses the Shadowsocks protocol to consistently bypass online censorship, allowing users in restrictive countries to access an open and free internet.

Private Internet Access Bypassing Censorship

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Private Internet Access Plans & Pricing

PIA offers really affordable payment plans. It has a 1-month, 6-month, and 2-year plan (the 2-year plan offers the best savings and often comes with free additional months). With plans that start at 2,19 $ / kuukausi, PIA is one of the cheapest VPNs on the market.

PIA accepts 4 different credit cards, PayPal, Amazon Pay, and cryptocurrencies (Bitpay, Bitcoin, Bitcoin Cash, Ethereum, and Litecoin).

All PIA plans come with the same features and they’re all backed by a 30-day money-back guarantee.

Overall, PIA has attractive pricing, accepts multiple payment options, and has a 30-day money-back guarantee.

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Private Internet Access Ease of Use: Mobile & Desktop Apps

PIA has apps for iOS, Android, Windows, macOS, and Linux. I easily installed the Android and iOS apps in 1 minute, and it took about 2 minutes to install the Windows and macOS apps.


Private Internet Access Ease of Use: Mobile & Desktop Apps

I really like PIA’s Android app — it works just as promised, it’s feature-rich, and it’s easy to navigate.

I especially like how you can connect to a server with one tap of the large power button on the main window. If you want to manually connect to a server, all you have to do is tap on Current Region to find the full list of server locations (you can also filter servers by favorites, latency, and name to help save you some time).

One of my favorite things about PIA’s Android app is how flexible and customizable its settings are. You can easily change protocols (OpenVPN or WireGuard), encryption levels, proxy settings, and connection options (like whether to connect to trusted or untrusted Wi-Fi networks). You can also enable/disable port forwarding, change the look and layout of the app, and do a lot more.

While all of the options may seem overwhelming to a new user, I like how PIA automatically sets all of the features to a recommended default setting — so you don’t have to worry about changing them. Also, I love how there is a brief description for most of the settings. My only complaint is that all of the functions are listed under one long tab (I like how ExpressVPN organizes its settings features into different categories to provide a cleaner design).

PIA has its own private/incognito web browser for Android and iOS devices called InBrowser (you have to install it through the Google Play Store) — it wipes all sessions, cookies, and browser history whenever you close the app.

The only minor downside of PIA’s Android app is that it’s missing obfuscation, so I hope PIA adds this feature to the Android app soon. Also, keep in mind that you need to install the APK version of the PIA Android app to be able to use PIA MACE (if you download the Android app from Google Play Store, you won’t be able to use PIA’s ad blocker).

Overall, PIA has a very good Android app — it’s simple to use, fast, and offers a lot of customization options for advanced users.

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Private Internet Access Ease of Use: Mobile & Desktop Apps

PIA’s iOS app is similar to the Android app.

One of the differences is the iOS app has 3 protocols instead of 2 — IKEv2/IPSec, OpenVPN, and WireGuard.

I really like that PIA’s iOS app has a built-in kill switch, as many of the top VPNs (like ExpressVPN and ProtonVPN) don’t offer a kill switch with their iOS apps.

PIA’s iOS app is missing obfuscation and PIA MACE.

Overall, PIA’s iOS app is secure and user-friendly, and it has many of the same features as the Android app.

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Windows/Mac (Desktop)

I used PIA’s desktop app on my Windows 10 PC and MacBook Pro. I really like PIA’s desktop apps — they have intuitive interfaces and are similar to the iOS and Android apps.

You connect to a server by pressing one big on/off button. By pressing a slider, you can also access quick connect options and connection details like data usage, VPN protocol, encryption, etc.

I also like how there are quick settings that allow you to easily enable/disable features like PIA MACE and port forwarding. And I’m a big fan of PIA because it’s one of the few VPNs that include the split-tunneling feature on macOS.

Private Internet Access Ease of Use: Mobile & Desktop Apps

I like that PIA’s desktop apps have automation settings that tell the VPN what to do when you use a secure/unsecured WiFi or wired connection (connect or disconnect). This is convenient because you can configure PIA to automatically connect to a server when you access unsecured Wi-Fi networks.

Overall, PIA has great desktop apps. They’re both feature-rich and very easy to use.

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Private Internet Access’s Apps: Is Private Internet Access Easy to Use?

PIA has user-friendly apps for Android, iOS, Windows, macOS, and Linux. They all have a similar design and are easy to navigate, and all of PIA’s apps are fully open-source. The desktop apps are the most feature-rich (the iOS and Android apps are missing obfuscation and PIA MACE), but the mobile apps also come with a lot of customization, convenient features, and advanced tools.

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Private Internet Access Customer Support

PIA has great troubleshooting guides, a detailed FAQ section, 24/7 live chat, and email support. Unfortunately, PIA doesn’t have phone support.

Private Internet Access Customer Support

PIA has extensive step-by-step guides that show you how to install and uninstall the PIA app and troubleshoot issues. I like that the guides have a reader-friendly layout (with well-edited screenshots), and the FAQ section has over 100 questions! I found the guides and FAQs answered most of my questions.

When I tested PIA’s live chat, I was always connected to a support rep in under 10 seconds, and the reps were responsive, friendly, and knowledgeable. The one drawback is that the live chat is only available in English.

I also sent PIA 5 emails and received a reply each time within 2-3 hours. Most VPN companies respond to an email in 6-8 hours, and some even only respond the next day.

It was simple to get a refund over live chat. The rep didn’t try to pressure me into changing my mind, and I only needed my order number to process the refund.

Overall, PIA has excellent customer support. There are useful setup and troubleshooting guides along with in-depth FAQs, responsive and knowledgeable 24/7 live chat reps, and PIA responded to my emails in only a couple of hours.

TUTUSTU Private Internet AccessON

Is Private Internet Access Good Enough?

PIA has great security, easy-to-use apps, good speeds, and it allows up to 10 simultaneous connections.

It has highly customizable and fully open-source apps, and some really competitive pricing options. PIA supports torrenting on all of its servers and works with all popular torrenting clients, and it also works with all of the most popular streaming services, including Netflix, Hulu, and Disney+.

During my speed tests, PIA provided me with above-average connection speeds. I had excellent speeds on local servers and maintained really good speeds on distant servers, which enabled me to stream content, download torrents, and play games with little or no slowdown.

PIA secures data with 256-bit AES encryption, leak protection, a kill switch, and a strict no-logs policy (that has been proven in court many times). While PIA is based in a country that is part of the 5/9/14 Eyes Alliances, PIA doesn’t record any user information, so it wouldn’t have data to turn over to the government.

In addition to these standard security features, PIA has a ton of extras, including obfuscation, Tor support, split-tunneling, email breach monitoring, and an ad blocker.

The only things I don’t like about PIA is that the iOS and Android apps are missing obfuscation and a native ad blocker, but these really aren’t major drawbacks for most users.

PIA is one of the cheapest VPNs on the market and all of its plans are backed by a 30-day money-back guarantee.

TUTUSTU Private Internet AccessON

Private Internet Access — Frequently Asked Questions

Can Private Internet Access be trusted?

Yes, PIA is really trustworthy.

It is a member of the 5/9/14 Eyes Alliances (a group of countries that share intelligence data), but PIA has a clear, court-tested no-logs policy. PIA has received several subpoenas requesting user data, and it has never had any user data to hand over. While PIA’s no-logs policy hasn’t been audited, all of its apps are fully open-source (which is much safer and more transparent than any single audit). Private Internet Access’s open-source software allows anyone to inspect its software code to make sure there are no cracks in its security.

PIA also comes with industry-standard security features like 256-bit AES encryption, a kill switch, and full DNS leak protection, and all of its servers run only on RAM memory (meaning all data is wiped clean each time the server is rebooted).

Will Private Internet Access work in China?

Yes, PIA works in China.

PIA offers obfuscation through Shadowsocks to help bypass government firewalls. And PIA is able to consistently overcome online censorship in China and other restrictive countries.

Does Private Internet Access work with Netflix?

Yes, PIA is able to access Netflix. And thanks to PIA’s great internet connection speeds, I was able to stream content on Netflix in HD and without any interruptions.

During my tests, I was also able to access Amazon Prime, Disney+, and other streaming services.

Does Private Internet Access have a kill switch?

Yes, PIA offers a kill switch for its iOS, macOS, Windows, and Linux apps.

PIA doesn’t have a kill switch feature for Android, but this is because the Android operating system has a much better feature — the ability to block an internet connection without a VPN. This provides system-level protection, and PIA has chosen to not even give you the option to connect on the app level.

But for all other operating systems, yes Private Internet Access has a kill switch.

Private Internet Access Tuotteet & hinnoittelu

2 Years
2,19 $ / kuukausi
30 Days Money Back
6 Months
7,50 $ / kuukausi
30 Days Money Back
11,99 $ / kuukausi
30 Days Money Back

Private Internet Access has excellent security and privacy features, fast speeds, and it’s highly intuitive and easy to use. All of PIA’s apps are open-source, and it comes with useful extras like obfuscation, split-tunneling, Tor support, and an ad and malware blocker. PIA is good for torrenting, provides excellent streaming support, and is consistently able to bypass internet blocks in restrictive countries like China. PIA has affordable pricing and all of its subscription plans are backed by a 30-day money-back guarantee.

Tim Mocan
Tim Mocan
Lead Contributor


Tim Mocan on kyberturvatoimittaja, joka on kirjoittanut VPN-toimialasta viimeisten 5 vuoden ajalta. Vapaa-ajallaan hän nauttii matkustelusta, hyvästä ruoasta, videopeleistä, VPN-yhteyksistä (oikeasti!) ja animesta.

Katso parasta vaihtoehtoista VPN:ää

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